Terms and Conditions

TERMS AND CONDITIONS

1. GENERAL

These Terms and Conditions govern the use of this website and the purchase of products offered through this online store. By placing an order, you agree to be bound by these Terms and Conditions.

2. PRODUCTS

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color, packaging, or appearance may occur.

All products are intended for external use only. Customers are responsible for reviewing product ingredients and ensuring suitability for their individual needs.

3. ORDERS

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion, including cases of pricing errors, suspected fraud, or product unavailability.

4. PRICES

All prices are displayed in Euros (€) unless otherwise stated.

Prices do not include shipping costs unless specifically indicated. Shipping charges will be calculated and displayed during checkout.

5. PAYMENT

Payment must be received in full before products are shipped.

We accept secure payments through approved payment providers, including credit cards, debit cards, PayPal, Stripe, and other available payment methods.

6. SHIPPING

We ship internationally.

Delivery times are estimates and may vary depending on destination, customs procedures, and carrier delays.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect addresses.

7. CUSTOMS AND IMPORT DUTIES

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

8. RETURNS AND REFUNDS

Customers may request a return within 14 days of receiving their order.

For hygiene and safety reasons, opened, used, or damaged cosmetic products cannot be returned unless they arrive defective.

Products must be returned in their original condition and packaging.

Refunds will be processed after inspection of the returned items.

9. DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with photographs and order details.

10. LIABILITY

Our products are not intended to diagnose, treat, cure, or prevent any disease.

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. PRIVACY

Customer information is handled in accordance with our Privacy Policy and applicable data protection laws.

12. CHANGES TO TERMS

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this website.

13. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact:

Las Ibicencas
07800 Ibiza/España
hola@lasibicencas.com
+34 722 745 257